Terms & Conditions
1. Introduction
Welcome to RoboClean! By using our website, you agree to follow the terms and conditions outlined below. These terms govern the use of our online store, ordering system, and services related to our robotic vacuum cleaners.
2. Ordering & Payments
When purchasing from RoboClean, you agree to the following conditions:
- All orders must be placed through our official website.
- Prices are listed in CAD and may be subject to applicable taxes.
- We accept major credit/debit cards and secure online payment methods. Payments must be completed before order processing.
- Custom or bulk orders may require additional processing time.
3. Delivery & Pickup
- We offer local delivery services and pickup options for your convenience.
- Delivery times depend on your location and order size.
- Orders must be picked up within the scheduled timeframe.
- Delivery times may vary due to weather conditions, holidays, or high order volume.
4. Returns & Refunds
We strive for customer satisfaction. If your RoboClean vacuum has any defects or issues, please contact us within 14 days of delivery. Returns are only accepted for unused products in original packaging.
5. Use of Website
By using our website, you agree to the following guidelines:
- Do not engage in fraudulent activities or attempt to hack our services.
- Respect intellectual property rights related to our content, branding, and images.
- We reserve the right to limit access to our website if misuse is detected.
6. Changes to Terms & Conditions
RoboClean reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.
7. Contact Information
If you have any questions regarding our Terms & Conditions or need further clarification, please reach out to us:
Email: [email protected]
Phone: +1 143-367-2751
Address: 12 Rue Montpetit, Gatineau, QC J8Y 4Z5, Canada
8. Geographic Restrictions
These Terms & Conditions comply with applicable Canadian consumer protection laws. If you are accessing our services from outside Canada, please ensure that our policies align with your local regulations.